So the realization has set-in that you now own a house with a leaky basement. Your journey to find the answers to your basement seepage problems has begun. You may wonder what the basement waterproofing estimate process entails. The following FAQ’s should help give you a better understanding of what you should expect from a reputable basement waterproofing company.
CAN I GET AN ESTIMATE OVER THE PHONE?
Never accept a phone quote. Why? Each basement seepage problem and repair needs to be evaluated based on its own merits. You might just have a foundation crack, but it really isn’t that simple. What caused the crack? Where is the water coming from? Is it a structural problem? Are there other cracks? What’s the best method of repair? Is the quote firm? These types of questions really can’t be addressed well over the phone. Take advantage of a free in-home consultation and get educated on your unique problem.
WILL THE ESTIMATE ADDRESS ALL MY CONCERNS?
Not if done over the phone! Once the company’s representative arrives at your house, they should do a thorough interior and exterior examination of your basement. They should ask questions – a lot of questions – to get a better understanding of the problem. Below are some examples:
Answers to these questions help to tell a story. If the contractor rushes in and out, the story will be missing many chapters.
HOW LONG WILL THE ESTIMATE TAKE?
There are many variables that determine the amount of time it takes to estimate a project. Industry average is approximately forty five minutes to an hour. A more complex problem or larger home can take slightly longer. Fire away with your questions and don’t stop until they’re all answered!
WHEN CAN I EXPECT MY ESTIMATE?
Most basement waterproofing companies will leave you with a proposal before leaving your home. In some situations, the contractor might mail (or email) it to you a few days following the estimate. Just make sure to get everything in writing.
HOW SHOULD I PAY FOR THE WORK ONCE I’M READY TO MOVE FORWARD?
Most companies just require a small deposit with the balance due upon completion. If someone asks for everything up front, you might want to dig a little deeper in your research.
HOW LONG WILL IT TAKE TO GET THE WORK DONE?
That depends on the size and scope of the project and the time of year (season). Typically, most basement waterproofing contractors can complete a project within a few weeks. During periods of heavy rainfall, the more reputable companies that are in high demand can possibly be booked out a few weeks further.
HOW SHOULD I BASE MY DECISION ON WHAT COMPANY TO HIRE?
We've written several informative articles covering that subject. We’ve received a tremendous amount of positive feedback from them. Check them out if you have a moment.
We’re standing by if you want to give us an opportunity. We certainly won’t shortcut the estimate process. You deserve more than that. At U.S. Waterproofing, we believe in "doing the right thing".
If you have any other questions, feel free to pose your question in the Comment box below. An educated homeowner is our best customer.