U.S. Waterproofing Receives A+ Rating from the Better Business Bureau
Sep 03, 2009
The Better Business Bureau of Chicago and Northern Illinois introduced a new rating system earlier this year. Using a proprietary computerized formula, it assigns a letter grade (from A+ to F) to every company in its database. The system takes into account 17 factors such as a company’s complaint history, number of years in business and advertising standards. The Council of Better Business Bureaus, the umbrella organization, tested the system for over two years before making it the standard for all BBB’s to follow.
The previous system simply assigned either a “Satisfactory” or “Unsatisfactory” rating to each company. These ratings were purely based on how a company resolved its complaints. It didn’t, however, take into consideration a businesses’ volume. As a result, larger and more established companies were often put at a disadvantage.
“We were very pleased the Better Business Bureau moved to a more progressive, all-encompassing rating system,” said Jerry Stock, President of U.S. Waterproofing. “In today’s age of information, consumers are turning to the Internet to help make more informed decisions. An A+ rating from a trusted name like the Better Business Bureau in our competitive marketplace is invaluable.”
Based in Rolling Meadows, IL, U.S. Waterproofing is a full-service basement waterproofing and structural foundation repair company, offering permanent solutions for almost all causes of basement seepage. With more than 250,000 dry basements to its credit, the company services residential and business owners in northern Illinois, northwest Indiana, and southern Wisconsin.
Awarded the 2006 Torch Award for Outstanding Marketplace Ethics by the Chicago and Northern Illinois Better Business Bureau, the company is a four-time winner of the Super Service Award by Angie’s List (www.AngiesList.com). In addition, U.S. Waterproofing President Jerry S. Stock has been inducted into the UIC Entrepreneurship Hall of Fame.
For more information on its services, history and management, visit the U.S. Waterproofing website at www.seepage.com.
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