Looking for a waterproofing contractor can be a frustrating task. But finding one doesn’t have to be. Thousands of homeowners just like you have counted on us for over 50 years. Below you will find some samples of the hundreds of letters of appreciation we have received, organized by location. Click here to see some of our Commerical Clients.
Our Basement Advisors also carry a referral book, which is a listing of more than 10,000 of our more recent customers.
The average rating for U.S. Waterproofing is 4.87 stars out of 5 stars based on 120 reviews.
“I am a recent customer of US Waterproofing and I am writing to you about the crew of Cesar and the young men that worked with him in my home. They did a very excellent job. Their work ethic was amazing. It’s sad that more young people do not have that these days.
What a credit it is to your company to have young men like this working for you. Please thank Cesar and his crew again for me.
PS. I have been very pleased with your company and all the work that has been done. Thank you”
“Just wanted to let you know, Marcos was here this a.m. and did a nice job. He was tidy, cleaned up after himself, took debris away, and didn’t waste time. If the fix does work I would be glad to recommend your company to anyone in the neighborhood with a similar problem.
“To US Waterproofing:
Thanks for a job well done.
Chris did a great job estimating and planning the process. Greg, as foreman, kept me informed every step of the way. Greg, Mario and Dennis were knowledgeable, always on time, considerate of my house and as clean as possible considering the job they had to do. They called inspectors when necessary to make sure everything was done correctly.
The whole experience was very impressive. I have already recommended your company to others.”
Better late than never and since you’re the owner I thought you should know how things went with Jason and Alexander. I thought Jason did a very thorough job with the water hose to spot the trouble areas. His alternative plan on the west side of my house made it more affordable which I really appreciated, because as I told him the last person out here didn’t give me any options and just said $5000.00.
The east side of my house had been repaired by US Waterproofing back in 1986 or 87, but I was told that was not under any warranty for lifetime just ten years. So, Alexander did the best he could to get down the four feet, but could only go about 18” to 2 feet. He ended coming into the house and injecting something into the crack. He said if it leaked I would need to tell US Waterproofing I would need the grout machine. ( At least that’s what I think he said.) I did notice that the small hand held jack hammer is not suffice for a job to go down that far on old clay. I was told however that the east side of the house is under lifetime warranty now.
Both, Alex and Jason did an excellent job and were very informative with what they were doing.
The best news is that we’ve had some heavy rain since then and we’ve had NO Water.
First off I would like to wish you a very happy holiday season, secondly I would like to bring to your attention what I noticed about one of your coworkers. His name is Marcos and his level of workmanship is outstanding! He had to return to my residence to repair a crack that had been previously repaired, his level of confidence and his thorough knowledge of his duties were nothing short of exemplary. U.S. Waterproofing is fortunate to have such a dedicated employee. Please take the time to forward this to whoever needs to see it and realize that through this man’s commitment to his job your company has my solid backing and I will let everyone I know about OUTSTANDING service.”
“To Whom It May Concern:
Just a little note to let you know I was also pleased with the job Marcos did! He was also polite and courteous. It is good to have long time workers who do a good job. I just wanted you to know.
“Just wanted to mention to you on October 23, 2013 Dennis and Raymond did a time efficient and neat job in my basement…along with cleaning afterward!”
I am writing to tell you how pleased I am with Marcos’ work. He needed to fix a pipe that separated from its base, and came with all the right parts and tools. He was knowledgeable, friendly, and professional. I asked for Marcos to come because I was impressed with the work he did last time he was at my house. He answered all of my questions and if I ever need any more work done, I would ask for him again.”
“James just completed the installation of the Boss 3000 and he did an excellent job. He is extremely professional and knowledgeable in his craft, he assured me as the customer that I understood the new system being installed. He also made sure his work area was clean once the work was completed.
Jon Plous also kept his word and I am happy with the back-up system. Great job to the U.S. Waterproofing Company.
“To Jerry Stock:
On July 16th and 17th a crew from your company did a full perimeter and sump pump installation.
I do not have any names of the five individuals that were here, I am sure that you do.
To me, it is very important that they each one of them receives credit for the fine work that they did. On a scale of one to ten, the rating would be 50.
In today’s world it is almost impossible to find people that work with such diligence and pride in their work.
They also were extremely personable and worked extremely well together.
Give them a raise!”